Find quick answers for cleanup, purchases, and privacy. For an unresolved issue, contact the KindRoll support address below.
Email shq.shenhuaqing@gmail.com with your iOS version, KindRoll version, and a short description of what happened. Please do not attach private photos or videos.
Open KindRoll Settings and tap Restore Purchases while signed in to the Apple Account that made the purchase.
Open KindRoll Settings and choose Manage or Cancel Subscription, or open iOS Settings, tap your name, then tap Subscriptions.
Apple keeps deleted photos and videos in Recently Deleted for a limited period. They may continue using storage until permanently removed.
No. Photo analysis and comparison run on your device. RevenueCat receives purchase information, not your photo library.
Apple processes KindRoll purchases and refunds. For billing or refund requests, visit reportaproblem.apple.com.
Include your anonymous RevenueCat App User ID when contacting KindRoll about an entitlement issue, if that identifier is available in the app.